Mobile field force reporting system
In companies where there are subsidiaries and field workers away from the center office it is hard to control all these units. However it is a crucial task, executives cannot avoid the organization of these far away subsidiaries since they require the same accuracy in all fields such as the head office. In this way managers need to find a solution that helps control the overall tasks, work flow and coordination of each of the units. This result can be achieved with a stable system that ensures effective communication between the respective fields.
Without the access to the information held in the head office, field workers and the business often meet challenges that could be avoided with an efficient communication system. In this way difficulty such as poor coordination and communication reports from the Field, inefficient scheduling of work and unavailable data issues can cause serious setbacks and lags to subsidiaries.
However, these issues can be easily overcome with the implementation of the right solution. This solution should be a fast, two-way and stable communication channel that allows immediate and continuous contact. And this communication channel is Mobile Field Force Automation sms messaging. It is a simple and well-known functionality though its versatility is still not widely known. People use SMS technology to send short text messages to each other in every days but it can also be implemented in business fields, as well.
For example if you need to reach one of your people in a subsidiary how would you try it? Telephone calls are effective only if the person is in his office. E-mail messages are often read only after a long period of time. So how can you reach him? Since mobile phones become an essential part of us, Mobile based sales force reporting system is the best possibility to reach someone.
Of course, SMS messaging holds several other opportunities to be exploited by businesses especially in improving field force communication between subsidiaries and the head office. Find below a few solutions on how SMS technology can improve field communication of your company.
How to use SMS text messaging to improve field communication
- You can define the exact tasks of a department, team or a person via simple SMS message. See an example how can you integrate SMS functionality into a work flow or network management system. By bulk SMS messaging you will be able to send a text to several people if it is necessary. You can also send various texts to various teams and even you can define the exact time when your messages should be sent out. Read more: Schedule SMS sending.
- Subsidiary staff can send monthly, weekly, daily reports via SMS
- Entries in the production can also be sent
- Reports of total hours spent on tasks, extra works, absence reporting and tracking, report sick, vacation and personal time
- Report the labor, equipment, quantities, material used, ordered, and delivered
- Report material items used, delivered or purchased (with serial numbers)
- Shift tracking (by sending shifts via SMS)
- SMS notifications
- SMS reminders
Advantages of mobile field communication system
If you want to ensure a reliable and fast communication system between fields implement SMS technology. With SMS messaging you will be able to send SMS notifications, SMS reminders, SMS reports to improve availability and communication. Since mobile devices are available for the staff you can boost its benefits. Mobile phones allow high availability to the staff in this way you can be sure that your messages will be read in a few minutes. But you can also receive text messages containing reports, data, information that then can be stored in a database to make all the information available and traceable. These facts ensure a reliable and well-functioning communication system for your company that will increase productivity and profits.
How can you implement SMS functionality in your IT system?
To build your SMS system that will provide a seamless communication channel to your company you need to download and install powerful SMS gateway software. Such an SMS gateway is SMS JOSH Gateway that will provide SMS functionality to your IT system. This software product is able to meet the above mentioned functions at a professional level and it ensures a stable and effective SMS system.
SMS JOSH gateway forwards SMS messages to the mobile network in the following ways: GSM modem connection means that one or more GSM modems are attached to the PC with a data cable and the SMS gateway operates them. IP SMS connection means that the SMS gateway connects directly to the SMS center of a mobile service provider over the Internet.
Conclusion
Introducing SMS technology into the IT system is the best practice to improve field force communication in your company. SMS messaging has flexible and impressive advantages that can be exploited by businesses. With a simple SMS text message people can contact at any time and any place, even on the go. Furthermore, SMS messaging ensures a discreet way of communication so you do not have to disturb a meeting if you get a report or notification. Moreover, SMS functionality based on SMS JOSH Gateway can be implemented into other applications to make work flow processes more efficient. And all of these will result in a seamless work flow and a well-structured field force reporting system. With this solution you will be able to save time and money so it will soon generate high return on investment.
Find your industry in the list and learn how you can utilize SMS solutions!
